F999 takes your privacy seriously. This document clearly explains how we collect, use, store, and protect your personal information when you use our platform.
Privacy is more than a legal document — it is a core value that shapes every technology and operational decision at f999.
All data transmitted between your device and f999 servers is protected by 256-bit SSL encryption — the same security technology used by leading banking institutions in Malaysia.
F999 has never and will never sell, rent, or share members' personal information with any third party for marketing purposes without your explicit prior consent.
We only collect information that is genuinely necessary to provide our services, meet regulatory requirements, and ensure platform security. No excess data is collected without a clear reason.
F999 members have the right to access, correct, and request the deletion of their personal data at any time. We respect your rights over your own personal information.
Your data is stored in data centres equipped with multiple layers of physical and digital security controls. All servers use backup and disaster recovery systems to ensure your data is always protected.
We clearly explain in plain terms the purpose behind each type of data collected. There are no hidden agendas — what we state in this Privacy Policy accurately reflects what we do.
Quick summary: f999 collects only the data that is necessary, protects it with the strongest encryption, never sells it to anyone, and gives you full control over your information. Read the full document to understand this in greater detail.
This Privacy Policy ("Policy") describes how f999 ("we", "Platform") collects, uses, discloses, and protects your personal information when you use the f999.cx website, our mobile app, and all related services.
F999 is committed to protecting your privacy at every stage of your interaction with our platform. We comply with applicable data protection requirements and continually strive to exceed minimum standards, ensuring your personal information is handled with full integrity and transparency.
By registering for or using the f999 platform, you agree to the terms of this Privacy Policy. If you do not agree, please stop using the platform and contact our support team to request the deletion of your data.
F999 collects several categories of personal data based on how you interact with our platform. Below is a detailed table of the data types we collect and their respective purposes:
| Data Category | Examples of Information | How It Is Collected |
|---|---|---|
| Identity Information | Full name, date of birth, identity card number | Account registration & KYC |
| Contact Information | Email address, phone number | Registration & communications |
| Financial Data | Bank account number, account holder name, transaction history | Deposit & Withdrawal |
| Technical Data | IP address, browser type, operating system, access time | Automated system logs |
| Game Data | Betting history, wins, games played | Activity on the platform |
| Cookie Data | Language preferences, login sessions, display settings | Browser cookies & local storage |
For identity verification (KYC) purposes, we may request copies of identification documents such as a national ID or passport. These documents are stored securely and accessed only by authorised staff.
Every piece of data we collect is used for clear and legitimate purposes. f999 will not use your data beyond the scope stated below without first obtaining your consent:
We may send promotional emails regarding f999 offers and bonuses. You can unsubscribe from marketing communications at any time through your account settings without affecting core services.
F999 does not sell or rent your personal data to any third party. However, under certain limited circumstances, we share information with the following parties for legitimate operational purposes:
All third parties that receive f999 user data are required to sign a data protection agreement and are only permitted to use that information for the specified purposes.
F999 uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and secure your login session. The following are the types of cookies we use:
You can manage your cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of some parts of the platform.
Protecting your personal data is a top priority at f999. We continuously invest in security infrastructure to keep your information safe at all times:
While we apply the best security measures available, no system in the world is 100% risk-free. You also play an important role — never share your password and always log out after using a shared device.
F999 retains your personal data only for as long as necessary to fulfil the original purpose of collection or as required by applicable law. Our retention policy is as follows:
When data is no longer needed, we ensure it is securely deleted or anonymised using industry-standard methods.
As an f999 member, you have the following rights regarding your personal data. We are committed to making it easy for you to exercise these rights:
You have the right to request a copy of all personal data we hold about you at any time.
You may request the correction of any inaccurate or incomplete information in your account.
You may request the deletion of your data, subject to legal obligations that require us to retain certain records.
You may object to the processing of your data for direct marketing purposes at any time, with no conditions attached.
In certain circumstances, you may request that we restrict how we use your personal data.
You have the right to receive your personal data in a structured, machine-readable format for transfer to another platform.
To exercise any of the rights above, please contact our privacy team at [email protected]. We will process your request within 30 business days.
The f999 platform is strictly for individuals aged 18 and above. We do not knowingly collect personal data from children or underage individuals. If you believe that a minor has registered an account on our platform, please contact us immediately.
If we determine that personal data from a minor has been collected, we will take immediate steps to delete the relevant information and terminate the account involved. f999 employs an age verification system during the registration process to minimize this risk.
F999 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new technologies, or updated legal requirements. Any material changes will be communicated to you via email or in-platform notification at least 14 days before they take effect.
The "Last Updated" date shown at the top of this page reflects the date of the most recent version of this Privacy Policy. It is your responsibility to review this page periodically. Your continued use of the f999 platform after any changes take effect constitutes your acceptance of the revised policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the f999 privacy team is here to help.
We are committed to responding to all privacy-related enquiries within two business days. For more complex complaints requiring in-depth investigation, the response period may take up to 30 business days, and we will keep you informed of progress throughout the process.
f999 values every piece of privacy-related feedback. Your reports help us continuously improve our data protection practices for the benefit of our entire member community.
We protect your privacy with best-in-class security technology. Register an account today and enjoy a safe, transparent, and entertaining online experience.
Age limit 18+. Please play responsibly. Learn more